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Account & Customer Support

Q: What is the best way to get help with an inquiry?

You can find our Contact us information at the bottom right corner of our website. You can:

sales@salvo1968.co.uk

Connect on WhatsApp. 

Q: What are your contactable times?
Our Customer Services team is available to assist you Monday to Friday, from 8:30 am until 6:30 pm.

Q: How do I update my contact information or delivery address?

For any changes to your account information, please email our Customer Services on Sales@salvo1968.co.uk 

Q: What should I do if I have an issue with a product?

We do ask our customers to check their order upon delivery and let the driver know as soon as you notice any visible damage/issues with any products. Our driver will then note everything prior to you signing the delivery note.

Q: Do you have an app?

Yes, we do currently have an app. The app is available both on android and apple.

Q: How do I create an account?

You can create your online account online. It is a quick process and should not take more than 3-5 minutes.

Q: How do I delete an account?

To delete your account, please email us on sales@salvo1968.co.uk

Q: I forgot my password – how can I reset it?

You can reset your password online, via My Account section.

If you’ve forgotten your password, you can reset it quickly from the login page.

  1. Go to the Login page on the Salvo 1968 website.

  2. Click “Forgot your password?”

  3. Enter the email address linked to your account.

Follow the reset link sent to your inbox to create a new password.

If you don’t receive the email within a few minutes, please check your spam or junk folder.


Q: The checkout page isn’t working - what do I do?

If you’re having trouble completing checkout, try the following steps:

  • Refresh the page and try again

  • Clear your browser cache

  • Try using a different browser (Chrome or Safari work best)

  • Make sure all required fields in the checkout form are completed

If the issue continues, please contact our support team and include a screenshot if possible so we can investigate quickly. Please email sales@salvo1968.co.uk